Support in School and Beyond

At Hoole CE Primary School, we want everyone involved with our school to feel well supported. We believe that good pastoral support focuses on nurturing the individual needs of each child. We aim to build trusting and empathic relationships with all our pupils and their families.

Our Learning Mentor, Mrs Robertson is always available to support children and their families and ensure that all children are valued, nurtured and have the opportunities to acheive their goals. Mrs Robertson runs a lunch-time club for any child to attend if they are feeling vulnerable, providing a quiet calm space for reflection.

All our staff model to students how to look after themselves and others; encouraging them to seek help, support or advice whenever they need it.

Pastoral care underpins personal development and we know from experience that with outstanding pastoral care, students feel they belong and their self-esteem is able to flourish because they feel valued and cared for.

Supporting the pastoral needs of pupils sometimes involves working with external agencies. In these situations we ensure that a confidential, professional, non-judgemental and sensitive service is provided.

Learning Mentor Support

Our trained and experienced Learning Mentor, Mrs Robertson, works with pupils, families, school staff and other professionals with the aim of working in partnership to enable pupils to achieve their full potential by removing barriers to learning and promoting emotional and mental well-being.

Attendance & Punctuality Officer  

We have a dedicated Attendance and Punctuality Officer, Colette Williamson. Ms Williamson brings a breadth of experience to this role as she has extensive experience as an Educational Welfare Officer in several local authorities, including in Cheshire West & Chester.  

Ms Williamson is always available to offer support and guidance for families regarding attendance and punctuality related issues. Her focus is to work with families before issues arise and she is able to offer practical support and advice to ensure that children maintain positive records of attendance.  

Ms Williamson may be contacted to arrange a telephone conversation or informal chat by ringing school on 01244 323890 or via email at [email protected].  

Barriers to Learning

A barrier to learning is any factor which prevents a child from being in a suitable emotional, physical or psychological state to engage in lessons and learn.

Some examples of potential barriers to learning are:

• Low self esteem,
• lack of self-confidence,
• friendship difficulties,
• medical needs,
• absence from school,
• lateness to school,
• feeling vulnerable,
• family difficulties
• bereavement.

If a child experiences one factor or a combination of the above barriers to learning then this may lead to further issues which can result in the child not fulfilling their potential. A Learning Mentor helps the child to develop strategies and skills to enable them to make positive choices and learn.